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Terms & Conditions

About Us

This web site is owned and operated by Simpson's Seeds. If you have any suggestions or comments or if you need to contact us please email us using the link on the 'contact us' page or use the details below.

Simpson's Seeds
The Walled Garden Nursery, Horningsham, Wiltshire, BA12 7NQ, United Kingdom
Phone: 01985 845004
Email: info@simpsonsseeds.co.uk
VAT registration: 679 8416 69
Company Number: 4052571
DEFRA Registration no: 2620

Making A Purchase

We accept Mastercard and Visa,. Please note that for purely practical reasons we will deduct the full cost of the order when we receive your order even if some items are to be despatched later.

If you have made a mistake in your order and cannot correct it in the shopping cart, please contact us and we will do our best to correct it.

You will receive confirmation of your order which will indicate that we have received your order, however it may be that we are no longer able to supply a particular item for some reason and may have to substitute or refund, though we will do our best to keep the site up to date.

Delivery Schedule

Please allow 7-10 days for delivery for seeds and sundries except at excessively busy times (January-March) when delivery may take as long as 2-3 weeks.

Plug plantsants are sent from mid-March to mid-April and mid-April to mid-May. You are requested to choose which period you would like them delivered provided you order by the relevant deadline.

If an item that is normally in stock is temporarily unavailable we will send it on when it is in stock. Items that are to follow are shown as a '0' in the qty shipped column of our despatch notes.

Back Orders


Credit Card Security

Payment is taken by CreditCall

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01985 845004 (International +44 01985 845004) or write to us at Keepers Yard Chapel Street, Horningsham Warminster Wiltshire BA12 7LU United Kingdom (Not N.I.)

Privacy Policy

We do not pass on customers' details to other companies unless it is because an item is to be despatched direct by another company and not by ourselves.

Returns Policy

If we have made a mistake or goods are damaged or missing please notify us within 7 days and we will replace (where possible) or refund.

In keeping with the Distance Selling Regulations you also have the right to change your mind, with the exception of perishable goods e.g.plug plants, You must notify us in writing within 7 days of receiving the goods of your intention of returning them and the goods must be returned in good condition within a month. The cost of postage is at your expense.

These terms apply to your order. We may change our terms and conditions at any time so please do not assume that the same terms will apply in the future.